This Privacy Policy was last updated on 8th November 2024. 

 

JH Consulting International Limited provides professional training, learning and consulting services.  We take data privacy seriously and respect our relationships with customers, clients and suppliers and the trust they place in us to hold their personal information.

 

You can contact our data controllers through the following means:

Email:   info@jh-ci.com

Post:     8 Twisleton Court, Priory Hill, Dartford, Kent, DA1 2EN, England

 

If you have any questions or complaints regarding your data then please use the above contact details.

 

What we collect 

 

This section tells you what personal information we may collect when you use our products and services. 

 

In this Privacy Policy, personal information refers to the types of personal information that may be collected and used, including:

 

• Contact details, such as name, email address, postal address and telephone number.

• Nationality and professional information.

• Comments, feedback, posts and other content submitted, including survey information. 

• Interests and communication preferences including marketing permissions where appropriate.

• Website and communication usage information, such as correspondence and details of your use of our website.

 

This personal information relates to the following categories of people:

• Prospects, customer contacts, and users in respect of our services and products;

• Participants in our training events;

• Contacts of our service providers and business partners.

Children’s Personal Information

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Our services and products are directed at business professionals. They are not intended for children under the age of eighteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it. 

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Who your personal information is shared with?

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Your personal information will not be shared with any organisation outside of JH Consulting International Limited. 

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How and why personal information is used

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In Product Enquiries, Sales And Administration

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If you have made an enquiry about us or our products or services, either online or over the phone, your personal information will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us. 

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For Training Event Management

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If you participate in one of our events as a trainer or as a delegate, your personal information will be used in connection with the running of the event.

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We will also use your personal information to maintain databases that allow us to promote training and encourage further engagement at our training. 

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Where we are hosting and managing a virtual training product, JH Consulting International Limited (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event and for analysing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalised experience.

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For Marketing 

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Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided and you have the right to amend your marketing preferences at any time (see Your Rights section). 

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For Website Analytics

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We may use this information for purposes including website development, product development and determining which services are of more interest to you. 

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For Enquiries

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Any personal information provided on the Contact Us page will be used only to provide a response or to service the request or enquiry made.

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For Fulfilling Legal Obligations Including Anti-Fraud Measures And Screening 

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We and other organisations may also access and use certain personal information to prevent fraud as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them.

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To ensure we comply with international trade sanction laws and regulations, where appropriate customers, vendors and suppliers are screened against US, OFAC, BIS, UN, EU and UK sanctions lists. 

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How we protect personal information 

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We recognise the importance of protecting and managing personal information. Any personal information provided will be treated with the utmost care and security.

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We use a variety of physical and technical measures to keep personal information safe and prevent unauthorised access to, or use or disclosure of it.  Electronic data and databases are stored on secure computer systems with control over access to information using both physical and electronic means. Our colleagues receive data protection training.

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How long information is kept 

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We will only retain personal information for as long as is necessary and as permitted by applicable laws. 

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We will retain personal information while we are using it, as described in the section above. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights. 

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The length of time for which we will retain your personal information will depend on the purposes for which we need to retain it. After we no longer need to retain your personal information, it will be deleted or securely destroyed. 

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Your rights 

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JH Consulting International Limited operates in countries with data protection laws that provide different rights to individuals in respect of access, deletion, rectification and limiting processing of personal information.

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The rights we will apply are as follows:-

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• Right to be informed: organisations must tell individuals what data of theirs is being collected, how it is being used, how long it will be kept and whether it will be shared with any third parties. 

• Right of access: individuals have the right to request a copy of the information that an organisation holds on them.

• Right of rectification: individuals have the right to correct data that is inaccurate or incomplete.

• Right to be forgotten: in certain circumstances, individuals can ask organisations to erase any personal data that is stored on them.

• Right of portability: individuals can request that an organisation transfers any data that it holds on them to another company.

• Right to restrict processing: individuals can request that an organisation limits the way it uses personal data.

• Right to object: individuals have the right to challenge certain types of processing, such as direct marketing.

• Rights related to automated decision making including profiling: individuals can ask organisations to provide a copy of its automated processing activities if they believe the data is being processed unlawfully.

 

Changes to this Privacy Policy

 

To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Privacy Policy at any time without notice by posting a revised version on this website. To stay up to date on any changes, check back periodically.   

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